Customer support from Godspeed New York

Contact Godspeed Support

Real answers from a NYC team. Mon–Fri, 10:00–18:00 ET.

Message Support Quick Answers

How can we help?

Choose a topic and send us details. We usually reply within 1 business day.

Email

Best for orders, returns, sizing, product questions.

[email protected]

Storefront

118 Orchard St
New York, NY 10002

Mon–Fri 10:00–18:00 • Sat 12:00–17:00

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Order Status

Have an order number? Include it so we can move faster.

Check with Support

Send us a message

Or email us directly: [email protected]

Quick answers

Fast info about shipping, returns, and drops.

When will my order ship?
Orders usually ship within 1–3 business days. Drop weeks and holidays can add 1–2 days.
What’s your return policy?
Returns accepted within 14 days of delivery for unworn items with original tags and packaging. Limited‑drop and final‑sale items are not eligible. Contact us to start a return.
Do you ship internationally?
Yes, we ship worldwide. Duties/taxes may be due on delivery depending on your country’s rules.
How do I exchange for a different size?
Message support with your order number and the size you want. We’ll hold stock if available and share a return label if needed.
Can I change or cancel my order?
We can attempt edits or cancellations within 1 hour of purchase. Reach out ASAP with your order number and requested change.
Are drop items restocked?
Most drops are limited runs and won’t restock. Sign up for alerts and follow our socials for early notice.

Visit us

118 Orchard St, New York, NY 10002