1. Scope
This Privacy Policy describes how Godspeed Brand (“Godspeed,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit godspeedbrand.org, make a purchase, engage with our customer support, subscribe to our marketing, or interact with us on third‑party platforms (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.
2. Information we collect
2.1 Information you provide to us
- Account and profile: name, email address, password, phone number.
- Orders and fulfillment: shipping and billing addresses, contact details, order contents, returns, and exchanges.
- Payment details: we use third‑party payment processors to handle card data. We do not store full card numbers or CVV codes on our servers.
- Customer support: messages, call notes, or chat transcripts.
- Marketing and preferences: email or SMS opt‑ins, style preferences, survey responses, contest entries.
- User content: product reviews, questions, photos, or social media posts you tag us in.
2.2 Information collected automatically
- Device and usage data: IP address, device identifiers, browser type, operating system, pages viewed, links clicked, and timestamps.
- Cookies and similar technologies: pixels, tags, SDKs, and local storage to enable core site functions, analytics, and advertising personalization.
- Approximate location: derived from IP address for fraud prevention, localization, and analytics.
2.3 Information from third parties
- Service providers: e‑commerce, payment, shipping, fulfillment, and customer support partners provide information needed to process and deliver your orders.
- Marketing and analytics partners: aggregated insights about ad performance and audiences.
- Social networks: if you interact with our content or use social login, we may receive profile information per your settings.
3. How we use information
- Provide and improve the Services, including processing orders, payments, shipping, returns, and product recommendations.
- Communicate with you about orders, account, updates, and support.
- Personalize your experience, including content, product curation, and marketing.
- Send marketing communications (email/SMS) with your consent, which you can withdraw at any time.
- Conduct analytics, measure performance, and improve our website, products, and campaigns.
- Detect, investigate, and prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms and policies.
5. Advertising and analytics
We may work with analytics and advertising partners that use cookies, pixels, and device identifiers to provide audience insights, measure campaigns, and show personalized ads on our site and elsewhere. You can opt out of non‑essential cookies in the preferences panel and use industry tools:
- Google Analytics opt‑out: https://tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: https://optout.networkadvertising.org/
- Digital Advertising Alliance: https://optout.aboutads.info/
- Your Online Choices (EU): https://www.youronlinechoices.eu/
Note: Opt‑outs are browser/device specific and may rely on cookies.
7. Payments and fraud prevention
Payments are processed by third‑party providers. Your payment information is handled according to those providers’ policies. We implement measures, including device and IP checks, to detect and prevent fraud and unauthorized transactions.
8. Retention
We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and context.
9. Security
We apply administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; use the Services at your own risk.
10. Children’s privacy
The Services are not directed to children under 13 (or under the age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
11. Your rights
11.1 US state privacy rights
Depending on your state, you may have the right to request access, correction, deletion, portability, and to opt out of “sale,” “sharing,” or targeted advertising. You can exercise choices via the cookie preferences panel and by contacting us as described below.
Your Privacy Choices
- Do Not Sell or Share My Personal Information:
- Opt out of targeted ads: disable “Advertising” cookies in preferences and use the industry tools listed above.
- Access/Deletion/Correction requests: email [email protected]. We may need to verify your identity. You can authorize an agent where permitted by law.
- Appeals: if we deny your request, you may appeal by replying to our decision email.
11.2 Email and SMS marketing
- Email: unsubscribe using the link in any email or contact us.
- SMS: reply STOP to opt out and HELP for assistance. Message and data rates may apply. Frequency varies.
12. International users (EU/UK)
For users in the EEA/UK, Godspeed Brand is the controller of personal data. We process data on the following legal bases: to perform a contract (e.g., fulfill orders), with your consent (e.g., marketing), to comply with legal obligations, and for our legitimate interests (e.g., to improve services and prevent fraud) balanced against your rights and freedoms.
Transfers: Your data may be processed in countries that may not provide the same level of protection as your home jurisdiction, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
Your rights include access, rectification, erasure, restriction, portability, and objection. You can withdraw consent at any time. To exercise rights, contact [email protected]. You may also lodge a complaint with your local supervisory authority.
13. California Notice at Collection
We collect the categories of personal information described in Section 2 for the business and commercial purposes described in Section 3. We may disclose these categories to the third parties described in Section 6. We retain data as described in Section 8.
- Identifiers (e.g., name, email, address, IP); Customer Records (e.g., billing/shipping); Commercial Information (e.g., purchases); Internet/Network Activity; Geolocation (approximate); Inferences (preferences); User Content.
- Sensitive information: limited to payment card data processed by our payment providers; we do not store full card numbers.
We do not sell personal information for money. We may “share” personal information for cross‑context behavioral advertising when advertising cookies are enabled. You can opt out via Your Privacy Choices.
14. Changes to this policy
We may update this Privacy Policy to reflect changes to our practices or for legal, technical, or business reasons. The updated version will be indicated by an effective date. Material changes will be highlighted where appropriate.
15. Contact us
If you have questions or requests, contact us:
Godspeed New York118 Orchard St, New York, NY 10002, USA
Email: [email protected]