Terms & Conditions
Limited in number, legendary in presence.
These Terms & Conditions govern your access to and use of godspeedbrand.org (the “Site”) and any purchase of products offered by Godspeed New York (“Godspeed,” “we,” “us,” or “our”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
1) Acceptance of Terms
By visiting the Site, creating an account, or purchasing products, you agree to be bound by these Terms and all applicable laws. Additional policies (e.g., Shipping, Returns) are incorporated by reference. If there is a conflict, these Terms control.
2) Eligibility & Account
- You must be at least 18 years old or have parental consent to use the Site.
- You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
- We may refuse service, terminate accounts, or cancel orders at our discretion if we suspect violation of these Terms or fraudulent activity.
3) Product Information
- We strive for accurate product descriptions, images, pricing, sizing, and availability, but errors may occur. Colors may vary slightly due to device settings and lighting.
- Small variations and imperfections may occur with premium and garment‑dyed materials. Limited runs may not be restocked.
4) Orders & Payment
- Placing an order constitutes an offer to purchase. We may accept or reject any order at our discretion, including for suspected fraud or stock issues.
- Payment is authorized at checkout. For pre‑orders, your payment method may be charged at order time.
- We accept major credit/debit cards and other methods shown at checkout. By submitting payment, you represent you are authorized to use the method.
- Order confirmations are automated and do not signify acceptance; acceptance occurs when we dispatch the order and send a shipping confirmation.
5) Shipping & Delivery
- Processing time: typically 1–3 business days for in‑stock items, excluding holidays and peak drop periods.
- US shipping: Free on orders $150+ (pre‑tax) when available; otherwise, rates are shown at checkout.
- International shipping: Offered to select countries. Duties, taxes, and import fees are the customer’s responsibility unless stated otherwise.
- Delivery estimates are provided by carriers and are not guaranteed. We are not responsible for delays due to customs, weather, or carrier issues.
- Ensure your address is correct. We are not responsible for lost packages due to incorrect addresses entered at checkout.
6) Returns & Exchanges
- Eligible items may be returned within 14 days of delivery in new, unworn condition with original tags and packaging.
- Final Sale: Items marked “Final Sale,” limited releases, undergarments, and gift cards are non‑returnable.
- Return shipping: Unless we made an error or the item is defective, the customer is responsible for return shipping costs.
- Exchanges depend on availability. If an exchange cannot be completed, you may receive a refund to the original payment method (excluding original shipping if applicable).
- To initiate a return, contact [email protected] with your order number and reason for return before sending any item back.
7) Pre‑Orders & Limited Drops
- Quantities are limited. Items are not reserved until checkout is completed and you receive an order confirmation.
- Pre‑order ship windows are estimates and may change due to production or logistics. We’ll update you if significant delays occur.
- We may place per‑customer limits and cancel orders that appear to be bulk/resale purchases or automated bot activity.
8) Pricing, Taxes & Errors
- Prices are listed in USD unless indicated. Taxes and shipping are calculated at checkout based on destination.
- Despite our efforts, pricing or availability errors may occur. We reserve the right to correct errors and cancel or adjust orders accordingly. If your card was charged, we will refund the affected amount.
- Prices and promotions may change without notice.
9) Promotions, Discount Codes & Gift Cards
- Promo codes must be entered at checkout and cannot be combined unless stated. Not valid on prior purchases and may exclude limited releases.
- Gift cards are final sale, non‑reloadable, and not redeemable for cash except where required by law.
10) Risk of Loss & Title
Title and risk of loss pass to you upon our delivery to the carrier. For issues after shipment (e.g., loss, damage), please work with the carrier; we’ll assist where possible.
11) Intellectual Property
All content on the Site—including trademarks, logos, product designs, text, graphics, photos, videos, and code—is owned by Godspeed New York or its licensors and protected by intellectual property laws. No rights are granted except as necessary to use the Site for its intended purpose. Any unauthorized use is prohibited.
12) Acceptable Use
- Do not use the Site for unlawful purposes, to infringe rights, to transmit harmful code, to scrape, or to interfere with security or operations.
- We may monitor, restrict, or block access for violations or suspected abuse.
13) Third‑Party Services & Links
Third‑party tools (payment processors, shipping carriers, analytics) and outbound links are provided for convenience. We do not control and are not responsible for third‑party content or practices. Your use of third‑party services is at your own risk and subject to their terms.
14) Disclaimer of Warranties
The Site and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement, except where not permitted by law.
15) Limitation of Liability
To the maximum extent permitted by law, Godspeed New York and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or use, even if advised of the possibility. Our aggregate liability arising out of or related to your use of the Site or purchase of products shall not exceed the amount you paid for the product(s) giving rise to the claim.
16) Indemnification
You agree to indemnify, defend, and hold harmless Godspeed New York and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Site.
17) Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
18) Dispute Resolution; Arbitration; Class Action Waiver
- Informal resolution: Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally within 30 days.
- Arbitration: Any dispute not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Venue will be New York County, New York, unless you reside in the U.S. outside NY and elect your county of residence. The arbitrator may award individual relief only.
- No class actions: You and Godspeed agree that claims must be brought in an individual capacity and not as a class member or representative.
- Small claims: Either party may bring qualifying claims in small claims court.
19) Suspension & Termination
We may suspend or terminate your access to the Site at any time for any reason, including suspected fraud or violation of these Terms. Provisions that by their nature should survive termination will survive (e.g., IP, disclaimers, limitations of liability, dispute resolution).
20) Changes to Terms
We may update these Terms at any time. Changes are effective when posted on the Site with the “Last updated” date. Your continued use after changes constitutes acceptance.
21) Privacy
Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and share information. Please review it before using the Site or making a purchase.
22) Contact
Questions about these Terms? Our team is here to help.
Contact Support